Intercultural Communication and Feedback Across Cultures
- Awareness of how culture influences communication and feedback – without falling into the cultural determination trap
- A practical exercise to map yourself compared to your standard business culture and to your colleagues
- Strategies to adapt feedback and include different points of view
About
The culture we grow up in shapes how we perceive the world and how we interact with others. Business culture is the way we interact and communicate in a professional environment. It influences the way we understand hierarchy, how we handle conflict and how we give feedback. In homogenous companies, you rarely have to think about culture. However, as soon as you start hiring outside of your own country, this changes.
Remote work and distributed offices allow hiring all over the world. In this setting, unintentional misunderstandings across cultures are unavoidable. And yet, you can use these instances to create a strong communication practice that works for your company, leveraging the knowledge about your differences.
It doesn’t matter whether you are more direct or less direct than another colleague. What matters is the ability to respect each other’s communication styles and leverage those whenever possible.
The topic draws on Erin Meyer’s Culture Map framework and includes a license for the Culture Mapping Tool per participant to be discussed in the workshop.
Who is it for:
- Individual contributors
- Leaders
- HR Professionals
Key learnings:
- Awareness of how culture influences communication and feedback – without falling into the cultural determination trap
- A practical exercise to map yourself compared to your standard business culture and to your colleagues.
- Strategies to adapt feedback and include different points of view
