Remote-how

Terms & Conditions

Last Updated on 3rd March 2021.

INTRODUCTION

Our following terms of service outline and govern your access to and the use of the Remote-how platform. This includes any functionality, content, and services offered through or on the website located at www.remote-how.com by Remote-how Inc.

By signing up to Remote-how and making use of the website you agree to fully and unconditionally be bound by the set-out Terms and Conditions of the service offered. If you fail to agree to our Terms and Conditions and Privacy Policy, you should not use or cease to use the website or sign up process for the Remote-how platform. Through accessing the service you consent to the processing by Remote-how of all personal data that you provide. You must confirm that any data you provide is accurate, truthful, and currently correct. 

You must supply Remote-how with your currently used email address. If the email address provided to Remote-how is not valid, or for other reason fails to deliver to you notices permitted or required by these Terms and Conditions, we may suspend your account without prior notice.

DEFINITIONS

Platform – website available at https://app.remote-how.com
Website, site – website available at https://remote-how.com
Productized services, services – all services available to buy through the platform
Buyer – person or company that purchases through the platform
Consultant – person or company that offers and performs services through the platform
Users – both Buyers and Consultants 
Remote-how account – account created by Users
Project – a request for services not yet available through the platform made by the Buyer to the Consultants

Remote-how Academy is a collection of online certification programs under the Remote-how umbrella. It gathers leaders of remote teams and provides them with space, community, and education to help them grow.
The Remote Future Summit is a virtual conference about remote work where top experts share their best practices on how to effectively tackle the remote revolution.

CONSULTANTS

Consultants provide Remote-how with specialized, productized services. These allow Buyers to purchase said services through Remote-how’s marketplace platform. Each service to be sold through the platform (with no involvement of the Remote-how sales team) that is successfully completed will accredit the Consultants’ accounts with an amount of revenue equal to 83% of the service’s purchase amount. Each service to be sold through the platform (with the involvement of the Remote-how sales team) that is successfully completed will accredit the Consultants’ accounts with an amount of revenue equal to 65% of the service’s purchase amount. Remote-how may temporarily disable the withdrawal of revenue or security concerns, to prevent fraudulent or illicit activity. This could come as a result of user-reported improper behavior, security issues, or creating and associating multiple Remote-how accounts to a single withdrawal provider. Consultants are responsible for obtaining any general liability insurance policy that offers coverage amounts sufficient to cover all risks associated with the offering of their services. Consultants may not offer any form of direct payments outside of the Remote-how platform. In the case that you have been asked to use or provide an alternative payment method by a Buyer, please report this immediately to support@remote-how.com

SERVICES

Services created on Remote-how platforms are User Generated Content. 

Through offering a service, the Consultant agrees to undertake that Consultant has the sufficient permissions, licenses, and/or rights to be providing, selling, or reselling the service offered on the Remote-how platform. Consultants that are advertising online their services have to comply with any terms of service and laws of the advertising platform or relevant website they are using to advertise. Failing to do this can result in the removal of said service and possibly lead to the suspension of the Consultant’s account. 

Remote-how is not responsible for the violation of the above-mentioned permissions, rights, licenses, etc.

Services and/or Users may be removed by Remote-how from the website and marketplace for violating these Terms of Service. This may include (but is not limited to) the following violations and/or materials:

  • Trademark infringement, copyright infringement, and violations of a third party’s terms of service 
  • Pornographic and adult orientated services, or inappropriate/obscene
  • Fraudulent or illegal services
  • Spam, or violent/deceptive services
  • Services that mislead Buyers or others
  • Regulated goods reselling
  • Low-quality or poor services
  • Promoting Remote-how and/or Remote-how services through activities that are specifically prohibited by any regulations, laws, and/or third parties’ terms of service. This may also arise through any marketing activity that can negatively affect the relationships with our Users or partners.

Services that end up being removed for the violations mentioned above can lead to the suspension of the Consultant’s account. Services removed for violations are not in any way eligible to be edited or restored. Services can also be removed from our Search feature due to user misconduct and/or poor performance. Services can include some pre-approved website URLs contained within the services’ requirements and description box. Services that contain websites that promote content that violate Remote-how’s Terms of Service will be promptly removed. Services are also required to have an appropriate image related to the services on offer.  Services may link/embed a pre-approved Service Video. Statements on the Services Page that undermine or circumvent these Terms of Service are strictly prohibited.

BUYERS

On the marketplace, the Buyer can purchase services that are available within the Remote-how platform. If a Service does not come with a price, the Buyer should ask for a quotation based on the Buyer’s needs. If the Buyer fails to find any Services that specifically meet the Buyer’s needs, they may choose to post a Project. The Buyer is not allowed to offer direct payments to the Consultant using payment systems outside of the Remote-how platform. In the case that you are asked to use an alternative payment method by a Consultant, please report this immediately to support@remote-how.com. Remote-how retains the right to use all publicly published delivered works for Remote-how promotional and marketing purposes.

HANDLING ORDERS

When the Buyer orders a Service through the marketplace, the Consultant and the Buyer are connected by Remote-how.  The Buyer and the Consultant then establish together details of the service to be delivered. Based on the service type, this can include such details as a specific date, time, topic, deliverables, etc.

HANDLING PROJECTS

When a Buyer posts a Project, Consultants can see their Project on the platform.  If the Consultant matches a Buyer’s criteria, the Consultant can “Apply for a project” by sending a message to the Buyer through the platform. 

Once the Consultant applies for a Project, the Buyer will be notified by email. The Buyer can receive applications from different Consultants and will receive them as long as the Project is online and open. To close a Project please reach out to us at support@remote-how.com

The Buyer can approve or decline any application. 
– Approval of an application lets the Buyer converse with the Consultant. This doesn’t mean the Buyer is obligated to hire the Consultant. 
– The declination of the application reflects the fact that the Buyer doesn’t find the Consultant’s application and service offered to be suitable for the Project. 
– The Buyer can approve more than one application and then proceed to decide who they want to hire.

Once the Buyer and the Consultant agree on the scope of work and budget, the Buyer is obliged to escrow the agreed amount of money.  The Consultant and the Buyer should then proceed with the Project according to what was established and agreed upon.  

After the Project is completed from the Consultant’s side, the Buyer has to Accept or decline the work done by the Consultant. Only if the Job is accepted as finished will Remote-how be able to make a pay-out to the Consultant.  If the Buyer does not accept the work as completed within 30 days after the Consultant marks it completed, Remote-how recognizes the Project to be accepted.

NDA, COPYRIGHTS, INTELLECTUAL PROPERTY

The Buyer and the Consultant are forbidden to share or divulge any information regarding the Project, the Service, and its execution to the public or any third party without clear, written consent from the second party. This includes the Buyer and Consultant’s details, the content of the Project, and any documentation shared before or after hiring. This goes regardless of if the Consultant applied for the project or not, or was hired or not. 

If the Buyer and the Consultant feel that they need to sign any additional documents regarding non-disclosure, copyright, intellectual property, etc. then they are free to do so.

DISPUTES AND CANCELLATIONS

We encourage Buyers and Consultants to settle conflicts amongst themselves. 

PRODUCT DEVELOPMENT

We reserve the right to change our services and features based on current business needs and/or members’ feedback and/or according to our roadmap.

UNACCEPTABLE BEHAVIOUR

It’s forbidden to be offensive, abusive, insulting, or threatening to another person. Remote-how reserves the right to remove users from the marketplace community for acting improperly. In this case, the User will no longer have access to the Remote-how platform. The User’s account will be suspended for 30 days during an investigation and then removed. The User will not be refunded for the month of the incident. A member’s subscription will be canceled immediately so that they will not be charged for any further months.  

If the User is a Remote-how Academy student, Remote-how may allow the student to finish their program, but without accessing any live events or the community forum.

NON-WAIVER

We reserve all rights permitted to us under our Terms and Conditions, as well as under the provisions of any applicable laws. The non-enforcement of any particular provision(s) of this agreement or any applicable law(s) shall not be construed as our waiver of the right to enforce that same provision under the same or different circumstances in the future.

LIMITATION ON LIABILITY

UNDER NO CIRCUMSTANCES WILL REMOTE-HOW, ITS AFFILIATES OR THEIR LICENSORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, DIRECTORS, OR OFFICERS BE LIABLE FOR ANY KIND OF DAMAGES, UNDER ANY LEGAL THEORY, THAT ARISES OUT OF OR IN CONNECTION TO YOUR USE, OR INABILITY TO USE, THE WEBSITE, WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE, OR ANY ITEMS OR SERVICES OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES.

THIS INCLUDES ANY INDIRECT, DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. THESE DAMAGES INCLUDE BUT ARE NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF ANTICIPATED SAVINGS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, AND WHETHER CAUSED BY TORT ( WHICH ALSO INCLUDES NEGLIGENCE), A BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAWS.

JURISDICTION

THE USE OF THE SERVICES AND THESE TERMS ARE TO BE GOVERNED BY UNITED STATES LAW, WITH THE EXCEPTION FOR ANY CONFLICTS OF LAW PRINCIPLES. ALL CLAIMS THAT  RELATE TO OR ARISE OUT OF THESE TERMS OR SERVICES MUST BE EXCLUSIVELY LITIGATED IN THE COURTS OF DELAWARE, US AND BOTH PARTIES GIVE CONSENT TO PERSONAL JURISDICTION AND VENUE THERE.

INTELLECTUAL PROPERTY

Be aware that we may use any comments, feedback, or suggestions sent to us or posted by Users in our forums without any obligation to you.

ELECTRONIC COMMUNICATIONS 

The communications between you and Remote-how use electronic means,  regardless of whether you send Remote-how emails or visit the website, or whether Remote-how posts notices on the website or communicates with you via email. 

Thus you consent to receive communications from Remote-how in an electronic form; and agree that all terms, conditions, notices, agreements, disclosures, and other communications that Remote-how provides you electronically satisfy any legal requirement(s) that such communications would ever satisfy if they were in writing. 

Communication from Remote-how are divided into two kinds:

– Marketing – You can unsubscribe at any time.
– Transactional – You may withdraw your consent to receive any transactional emails by sending due notice by email to support@remote-how.com. The notice must include your name and address and expressly state that you are revoking your consent under these Terms and Conditions laid out for Remote-how.

You should keep in mind that after withdrawing your consent to our transactional emails, we may be unable to provide you with all our services and possibly have to remove your account.